The Clermont London, Charing Cross Hotel

Impressive place, we didn't feel like leaving.

We enjoyed rooms with so many extras.

Everything is great.

The staff is polite and exceptional.

There were very comfy beds and a work desk, coffee/tea making machines and a TV set inside the room. The location was marvellous and incredible, just 5 min walk from a Trafalgar Square art museum.

Excellent hotel, well located and served. Excellent treatment, cleanliness, rooms, views, location.. We had particular problems and staff was super attentive at all times. building is beautiful and hotel is superbly located, halfway between Westminster...  

The room was comfortable and clean.

I was disappointed that the mini bar was empty and would therefore have had to order from room service had I wanted anything. I found the TV remote control to be very dirty and it should be included in the cleaning routine.

Prime tourist attraction access, fine historic features, free daily snacks and drinks

Room size could definitely be more generous for the steep price!!!

THE central location, the freindly staff

The location was excellent, in the heart of London and right above a central underground station. We stayed at a jr suite, which was a very large room with enough space to accommodate three adults. The staff was friendly and efficient....  

Fabulous location for all major attractions - turned up a bit early and staff were very helpful in getting me into a room ahead of time.

room is clean, comfortable beds, hotel is very well located. It's a very nice hotel.

Room 1: Executive Double Room - 2 beds. ......................Number of people2 adults. BreakfastIncludes free breakfast for Genius! Payment in advance. Partial copy, confirmation of one of the rooms, as I paid for two. In it, includes breakfast. When I checked out, they charged me a breakfast that I requested to the room; to be sure, the night before, I called room service, they told me that they would not charge me the breakfast to take it in the room, they would only charge 5 pounds for the service of raising it, which I agreed; but when I paid in the check out, they charged me 37.90 pounds (two breakfasts) plus the 5 pounds; I paid the same; the lady who attended me said that she would speak with her manager to refund it in my card, since it did not correspond. Then a gentleman who spoke Spanish told me that my rate did not really include breakfast in the restaurant but in the lobby, and that it would be difficult to get it refunded. So I thought it was in very bad taste. I hope they will consider it and refund my money, since the lady who checked in for me explained very kindly that it was included.

The professional manner and helpfulness of staff plus the ambience of the hotel - comfortable and relaxing.

For it's price the quality of breakfast could have been improved upon.

Consider using the complimentary minibar for snacks and drinks to enhance your experience during your stay.

The staff were helpful, the general environment was good it was ideally situated

The self service breakfast was cool and not covered.

it's central location and lovely reception area with tea lights

awoke to drilling within building early morning.

The staff in reception very helpful. we are regulars and always stay with you when we come to London.

There were works going on at the time we were trying to sleep.